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May 16, 2003

Mission: possible?

Disney plans on renting self-destructing DVDs.

From article:


The discs stop working when a process similar to rusting makes them unreadable. The discs start off red, but when they are taken out of the package, exposure to oxygen turns the coating black and makes it impenetrable by a DVD laser.

February 23, 2004

Bad spam

Don't fall for this:

---------- Forwarded message ----------
Date: Tue, 24 Feb 2004 06:51:58 -0500
From: Visa Service <security@visa-security.com>
To: [my gender-specific email address]
Subject: Visa Security Update


Dear Sir/Madam,

We were informed that your card is used by another person or
stolen. It could happen if you have been shopping on-line, and
someone got your "Billing information" including your card number.
To avoid and prevent any billing mistakes and to refund your credit
card, it is strongly recommended to proceed filling in the secure
form on our site and applying for our Zero Liability program. This
program is free and it will help us to investigate this accident.

[FORM]

Sincerely yours, Visa Support Assistant, Alwin Desagun.

Gosh. Visa must really be hurting these days, what with them being unable to find anyone to compose their important emails in grammatical English. All that fraud must be taking its toll - I'll get right on filling out that form...

March 1, 2004

Bad me?

The Pew Internet and American Life Project just released a study on Internet usage patterns. This is a subject of longstanding interest to me.

CNN characterized the results somewhat negatively, I feel:

"Despite the potential of turning every Internet user into a publisher, relatively few have created Web journals called blogs and even fewer do so with regularity, a new study finds."

The article goes on to say that only about 10 percent of the bloggers out there update them daily, with the majority doing so only once a week or less often.

Goshdarnit, it seems I'm only average. I better get busy posting more often.

May 7, 2004

They CHARGE for this?!?!

I went by a post office today to get a change of address form. They appeared to be out of them, but there was a sign saying I could change it online at usps.gov. So I went home and just tried that. I plugged in all the informtaion and verified it, then submitted it.

Up pops a notice:

I agree that I will be charged a $1.00 credit card processing fee upon successful completion of my change of address request. I also will be able to print coupons for moving-related offers in my neighborhood.

WHAT???? Had they not been out of the paper form, I could have done this for free. I could have even had the coupons delivered for free. Instead, I save THEM the data entry costs, and they charge me for the privilege? Amazing, such a counter-productive customer- (citizen-) unfriendly policy.

I refuse to part with my money so pointlessly, so now I'm annoyed that I have to shlep to the post office again to get the paper to do this for free. Boy, that whole privatization of the U.S. Postal Service has really paid off. Things are run so much better now...

December 5, 2004

Closed Captioning

Lately when I've been watching TV I've been doing it with the closed captioning turned on. I started doing it to be able to follow a show while listening to something else. But it's interesting to see how the tv watching experience is different for those who depend on the captions. It's interesting how incidental sounds are described, and how sometimes what is said is not actually what appears in the captioning. Some shows clearly have the luxury of time to turn an actual transcript into captions, and some are clearly typed out on the fly.

I was watching a Meet the Press where Tim Russert was interviewing an Iraqi diplomat. He asked a question, something about why the Iraqi people have not greeted us as liberators as we were told we would be. To this the diplomat tried to make an excuse of the population having been beaten down by 45 years of autocratic rule. But the response was typed out as 45 years under an "attorney regime."

Hmmm? Tort reform, anyone?

Written, and therefore backdated, to 12/5, though posted on 12/6.

Edit 12/6: I was watching the tribute concert to George Harrison last night. With the captioning on. It was incredibly specific, indicating when the final chord of the song was played, when Clapton's solo had melted back in with the rest of the ensemble? it even spelled out all the vocal fills. It was clear that the captions had been written to really create that sense of immediacy, of being "at" the concert like a hearing person would feel from watching the performance. It was very impressive.

December 22, 2004

What do you want to misspell today?

At the Volokh Conspiracy are several posts on errors that have become entrenched in our documented history most likely by virtue of the Word autocorrect feature. Which isn't nearly as handy as it purports to be when it doesn't get things right.

An additional example I've noticed is that Word will change "tortious," a handy word for lawyers to use when suing for a tort, to "tortuous," which may also be applicable to the matter at hand but certainly doesn't express quite the same thought.

Lawyers should probably turn off that particular recommendation. Unfortunately not all of them have...

January 12, 2005

Luddite in training

This is not convenient, but not entirely unexpected.

My laptop broke. It was starting to break near the end of last semester, with screen problems that sometimes resulted in complete freezes. I nursed it through the end of finals with the expectation that I would need to send it back for repair now anyway. But it seems I now have no choice. Within the last week or so it has degenerated: the suspend stopped working, the wireless stopped working, and yesterday it started freezing somewhat randomly. Today it no longer boots.

Fortunately I was able to get nearly everything backed up, and in its last act of benevolence it let me sync my palm one more time (which itself is starting to suffer from wear - though it is nearly 6 years old). Unfortunately not *quite* everything got backed up, and I now have email strewn about hither and yon, some local, some not, some recoverable, some not... Same deal with address books and other digital pieces of my life.

IBM will send for it tomorrow and hopefully repair it quickly. But in the meantime I need to remember what life was like before the wonder of laptops. I'll have to take notes by hand and use lab computers for papers and such. How very 20th century...

Edit 1/15: The moral of the story is that you should always blog about your needs, because you never know when some reader will be able to offer you a solution to your problem, like, oh, say, the loan of a laptop. You should also always go to Huey Lewis and the News concerts, even ones far away, because they provide good opportunities for meeing people who might someday be able to solve your problems, like, oh, say, by loaning you a laptop. I'm very astute, so I suspect I will demonstrate how well I've internalized these lessons at some point in the near future.

January 24, 2005

No strings attached?

At De Novo there's a discussion about whether or not Boalt should put wireless Internet in the classrooms. I'm for it, but Armen (who goes there) is not so sure. This is what I mentioned in the comments:

I vote for wireless everywhere. My school (BU) has it. Granted it's only recently that it's worked reliably, but we missed it when it didn't. For one, rooms are used for multiple purposes (not just lectures). For another, there are legitimate educational reasons for having Internet accessibility during class (the construction of our school means that wireless is the only way to get it): e.g., checking documents on the course website when the professor mentions them, or during OCI having ready access to email for the last minute interviews that could get scheduled, or getting clarifications on what the professor just said via IM (yes, it's happened), etc.

Personal judgment and discretion determine whether wireless access might negatively affect one's academic performance. It doesn't do so automatically.

Now I say all this as someone whose entire laptop has recently gone kaput and has been taking notes by hand all this semester. Clearly I can live without technology, Internet-connected or standalone. But I don't think that evidence of my survival necessitates the conclusion that others should be deliberately deprived of the option.

(And my lack of connectivity is just forcing my classmates to IM me by passing notes on scraps of paper. Clearly the Internet is more discrete, and saves more trees...)

but you should follow the link for the rest of the discussion.

However, it should also be noted that since Boalt = Berkeley, I have a lot to say about its diffusion of Internet technology...

February 2, 2005

Learning to love the luddite life?

My relative silence is due in no small part to the collusion of every piece of technology I use to inconvenience me as much as possible.

- My broken laptop was returned to me, "fixed," where "fixed" is defined as "not nearly as stable as it used to be before the hardware broke." Even with a new hard drive, which of course necessitated reinstalling all my software.

- The first piece of software I installed was Mozilla. The first piece of software I SHOULD have installed was my antivirus software. (Apparently just being connected to the school network for an hour yesterday managed to result in 6 viruses establishing residence on my computer, and a nastygram from BU IT threatening to keep me off the network unless I cleaned up my machine.)

- I did manage to sync my palm onto the laptop, but somehow all the times of all the events ended up 3 hours later than they were supposed to be. That was lots of fun to fix.

- The mouse is flaky, I can't shutdown the machine reliably, and the networking is unstable. Of course, I can't easily troubleshoot the networking because my router has apparently joined my laptop in its uprising against me and decided that now would be a good time to start failing too.

- Meanwhile, all my email has been backing up while I try to get everything reorganized. This has resulted in still more nastygrams from BU IT threatening to bounce my email unless I cleaned that up too. The complication: I DID clean up my email. Many, many times but for some reason it kept thinking I was still over quota. I somehow managed to magically fix this yesterday, but not without further disorganizing myself by dragging and dropping all my email into local folders on a computer, which, unbeknownst to me, was infected with a virus...

- I am now typing this post on a machine in the journal office, but not the machine in the journal office where my 1L memo has taken up permanent residence on the desktop. It's been deleted numerous times, but it keeps coming back. I'm baffled. Cuneaform has less permanence than this file does.

- And nearly daily MoveableType finds more and more show-stopping bugs that require me to upgrade the blogging software ASAP.

So here I was, all excited that I could take a break from writing my note to catch up on everything else in my life... Ha.

April 29, 2005

Car maintenance

I'm seriously considering becoming a luddite again.

At first things seemed to improve: the laptop was finally fixed; a new router and printer and scanner were acquired; all seemed well.

But then with spring I decided it was time to turn my attentions to my car. Especially what with me needing to drive it about 6000 miles starting in the next few weeks.

First I decided to finally get the chip in my windshield fixed. I'd actually called my insurance company about it in August. But then I got busy with school, and then there was three feet of snow on it, so I never got around to getting it repaired. Until now.

About a week ago I called the first people on the list of people the insurance company recommended, and they said they could come out on Wednesday. That was several days off, which seemed like a while to wait, but I was free then, so ok. But then on Wednesday it was raining, and they can't replace the windshield when it's raining because the glue won't dry. ("It would be like holding the windshield in using scotch tape," a technician told me.) So they couldn't come that day, and the next available appointment was on Monday.

Alarmed that this was now threatening to drag on even longer than I'd already forced it to drag on, and concerned that the company wasn't trying very hard, I left it (I thought) that they would come by again Monday, but in the meantime, I hedged my bets and called another company that said it could come today. BUT THEN! The first company actually turned up on yesterday! Huzzah! Such customer service! But alas, he only had a windshield with tinting, and I didn't want that. So he promised to come back next Tuesday with a clear one.

Of course, I still had the appointment for today with the other company. Who came. Also with a window with tinting. So he too left, and promised to call to reschedule next week.

I feel kind of bad about two-timing the glass repairers, but at this point, the first company to show up with the right windshield is going to get the business.

To be sure, I could have avoided the delay entirely if on Wednesday I'd just driven the car into the shop. However, that would have required ALL the wheels of my car to spin. Sadly, only 75% of them do. Thus rendering the car pretty much useless. They may have built the ancient pyramids in Egypt without the help of the wheel, but without four functioning ones my car isn't going anywhere.

So add "making car go" to the list of things that need attending to.

Meanwhile, my VCR is making frightening noises and threatening to eat my Huey Lewis and the News videotapes, which is extremely unsporting of it.

I suspect it's in cahoots with the car.

May 3, 2005

No, really, I'm serious - cars suck

In the Great Saga of getting Cathy's windshield fixed, the glass guy came back out today. He didn't have room to open both doors, so we needed to move my mom's car parked next to me. Then I could wiggle over, dragging the frozen wheel (the RIGHT rear wheel, not the left rear wheel as my mom had earlier told me - "It was the left wheel as you're looking at the car from the front...") and give him the room he needed.

Except her car wouldn't start because the battery is dead.

Edit: UPDATE!! Cars may suck, but AAA rocks. When the guy came out to jump my mom's car, he whipped out a socket wrench and a mallet and after some whacking freed my wheel. Meaning my car goes now! Forward AND backward! Yay!

Edit 5/5/05: I am now the proud owner of a snazzy new windshield.

June 23, 2005

Internet Sociology

Today I took this survey: http://blogsurvey.media.mit.edu, "a general social survey of weblog authors being conducted at the MIT Media Laboratory." Other people should consider taking it too.

I'm a big fan of Internet sociology, having done some of my own myself. I emailed the survey's author afterwards and asked to see the results when they're ready. I said that I myself had been torn between doing a grad degree in sociology or going to law school. Obviously, I chose the latter. But my interests have remained the same. Instead of measuring how people used the Internet I decided to do advocacy to protect people's abilities to use it as they see fit. But to do that effectively the law needs to be better informed by the sociology, and more of these kinds of projects should be referenced in legal literature.

In emailing back and forth I also shared my undergrad thesis from 1996, and had cause to reflect on what it was like to prepare it. It was quite the technical ordeal - I was running SPSS to compile the data on my tiny little underpowered 386, and had to go out and buy an extra FOUR megs of RAM in order to have the minimum *EIGHT* to run the program...

June 27, 2005

Lexis is slow

It's 30 minutes since the Supreme Court handed down the Grokster decision. And it's still not up on Lexis.

I wonder what the turnaround time normally is?

Edit: It's now four hours after the decision, and sometime between my initial posting and now Lexis posted a temporary version of it, subject to edits and repagination. I'm sort of curious as to when it got posted, but I didn't feel like obsessively reloading Lexis during the past few hours to find out.

July 6, 2005

Open WiFi

When I was still living in Boston, I started having problems with my network bandwidth being sucked up. Although I couldn't be sure, I decided it was probably because I left my WiFi network open.

I got really annoyed at the people swallowing enough of my bandwidth to make my network unusable, and sometimes unplugged my router for long periods just to dump them off. Normally it doesn't bother me in the least that people can hop on – I'll never use all that bandwidth myself – but it bothered me when people chewed it all up and left me with nothing. It sort of seemed like a breach in etiquette.

But it didn't seem like a crime. And really, I think what was actually annoying me was that I couldn't control my network as finely as I wanted - to be able to leave my network open without suffering for the decision. However, that was my problem, one that I needed to find a technical – not legal – solution for.

So I regard with concern the actions taken in Florida, of arresting someone who used someone else's WiFi. This is not behavior that requires criminalization. For those who do not want their network bandwidth borrowed, there are ways to secure it. The onus should be on the network operators to keep unauthorized people off; it shouldn't be up to the police. And it shouldn't be a crime to do what many people are perfectly happy to have done – or do themselves: use open WiFi bandwidth.

What most concerns me about the Florida article, however, is the language associating WiFi usage with "tapping." I feel quite strongly that wiretapping – of phone or computer communications – is an extremely bad thing, and the sanctity of those communications deserves the utmost privacy protections the law (civil and criminal) can provide.

But I don't believe that prohibitive paradigm is appropriate here. Your basic, run-of-the-mill WiFi usage does not involve the interception of any communications. It merely puts its own communications into the available communications stream. Now if people watched that stream and filtered out the messages contained within them, that would be an interception that the wiretap laws should prohibit. But without that interception of communications, referring to WiFi usage as a tap invokes an inapplicable legal framework that stands to penalize those who don't deserve it.

September 8, 2005

Buying a cell phone

I don't tend to have good experiences purchasing cell phones. Hamburg has been no exception...

The apartment where we live has two phone lines. Great. But the one in my room has no voicemail. So it wasn't quite the set-up that I would need. Thinking that in Europe prepaid cell phones would be cheap, we went shopping. Whereupon we found out that they were not.

The best plan we could find was at the O2 store. If you prepaid 30 euros, for the next 4 weeks your calls would cost only 19 cents – whether or not it was to a landline or a cell phone on another carrier. But the phone selection was pretty grim. And expensive. So we decided it wasn't worth it, and I decided instead to get an answering machine for my room.

But then my roommate reported that because our phone is ISDN and not analog (huh?), a new phone with an answering machine, which I thought might be about $20, would be more like $80. Not a good plan. So what to do?

All that was last week. Then Saturday at 9pm I saw my roommate and she had a cell phone. "I thought you weren't getting one?" I queried. "Didn't I tell you?" she responded. "Saturn [an electronics superstore] has O2 phones for 40 euros." She showed me her phone. It was worth 40 euros to me. "But that special rate plan expired tonight at 8pm." Damn! Damn damn! I was too late!

Or was I? On Monday I got up early to go to school to get my passport. They had collected passports the week before to send out for our residency permits. Word had it though that they weren't going out until Monday, so maybe I could get mine real quick, run out to the store, and then bring it right back. Why? Because word also had it that you needed to show a passport to buy a cell phone. The gossip chain was a little uncertain about how strict this requirement was, but just in case, I thought I'd go get my passport before going to Saturn. Except I was too late, and when I got there to school the passports had already gone out.

I rushed to Saturn anyway, though, to see if I could still get the deal. I found a clerk who spoke English. "Where are your 40 euro phones?" "We don't have any 40 euro phones." "But my friend just bought one here!" "No, we don't have any 40 euro phones."

Of course, it turned out he was wrong, and he just hadn't noticed the 100 or so of the 40 euro phones piled behind him... But he assured me that the promotion continued. "Great, I'll take one then."

But without my passport, he wouldn't give me one. It was never fully explained why the passport was required and how hard and fast this rule was, but he did seem to mumble that only German residents could buy the phone. Of course, my passport wouldn't say I was a German resident. Still, maybe I could give them the next best thing and so the next day when I went back I brought with me a copy of my passport, a copy of my lease (residency in Germany!), and a letter from the school saying I was a student there. But they still wouldn't sell me the phone.

Fortunately my German friend had come with me, and so we used his passport to buy the phone. Which is dumb, because now my phone is registered to him. But if that's how Germany wants to do it... The sad thing is, I would suspect this nonsense is probably due to 9/11 and the terrorist cells hanging out in Harburg, coordinating their plots with disposable cell phones. I suppose this registration requirement is designed to keep that from happening again. But like many other anti-terrorist measures, it has its greatest effect on innocent behaviors.

So I bought the phone, after some discussion about which rate plan to get. I thought about a different one, but in the end I opted for the 19 cents/minute one. But even with the phone in hand there was nothing I could do to set it up because the battery was dead. So they sent me away to charge it overnight, and I could come back the next day to set it up.

The next day I did. The clerk turned on the phone, helped me put the SIM chip in, and set the interface for English. This I needed him to do, because the manual was all in German. But that was all he would do. For voicemail set-up he sent me to one of the O2 shops. So across downtown I went, back to the O2 shop. (This was now the second time I'd been there, and the third I'd been to Saturn for this so far.) The clerk there helped me set up my voicemail, which unfortunately is also all in German, and load in my prepaid cards. There was some concern that Saturn had sold me three 10 euro cards and not one 30 euro card, but it turned out to be fine. What was not fine is that I realized I was not on the 19 cent plan - I was on a different plan. And it was going to cost 5 euros to change it, despite the Saturn guy having said that the first call to change it would be free.

So once again I had to enlist the help of my German friend to go back to Saturn to have them fix this. Fortunately my friend, speaking German, was easily able to get them to agree to do it. Unfortunately, it couldn't be done that day. It would happen overnight, the clerk said, and I would get an SMS message in the morning when it was fixed. More delay... but ok. Only the next day my friend wouldn't be there. What if I didn't get the SMS? Still, they were willing to fix the problem so my friend said "Great! But please put that in writing." Only the clerk refused, saying that his telling us this should be enough. However my friend – a lawyer in training – dug his heels in and insisted. And a short time later the clerk acquiesced and hand-wrote a letter for me. I think his change of heart was in part because of my friend's fine lawyering skills. And in part because at that point the clerk would probably have done whatever he needed to make sure he never saw me again...

This morning the SMS did arrive, and I now am properly cell phone endowed. I've since used it to make and receive a call or two, but I've mostly been playing with SMS. We don't use SMS much in the US, but because in Europe it costs money to check your own voicemail, people use SMS instead.

In retrospect, however, I'm not entirely thrilled with the phone. My first cell phone ever was a kludgy Nokia, and I was excited to upgrade to my current US-based Audiovox. Unfortunately, though it improves on a few of the Nokia features, it's also worse on others. So despite it being a newer model with a few more features, I feel like I traded down. But now I got to get a snazzy, evolved European phone, a Siemens model. And it's even worse! Even with the menu in English I can't understand what's going on. This is so aggravating – cell phone technology has made great strides in advancement, yet all the cell phones I get keep getting more stupid.

Oh well. All I really ask from my portable telephony is that it be easily portable, and this phone does fit into my pocket. And makes and receives calls. And SMS. So it will work for me for the next few months. I hope.

November 2, 2005

Poorly thought out domain names

Cedric Manara has a few posts (one in English, and one in French) about domain names that don't quite hold up so well either when pronounced or in other languages.

In the latter he refers to me, because I recounted to him the sad tale of a friend of mine who chose for his professional domain name a combination of his last name and the name of his craft. Which works perfectly well in English, but... um... potentially undermines the positive impression he would like to make in another prominent language...

(Domain name withheld because I really like my friend and I don't want to expose him to teasing. However, if he wants the publicity, I'd be happy to link to him. He really is very good at his profession, and a nice guy to boot...)

Of course, it's not just my friend who has this kind of problem. All sorts of enterprises, large and small, that wish to do business across borders need to be sensitive to these linguistic and cultural nuances. The Internet exacerbates the situation because it makes it so easy to have an international presence, but these problems have arisen before. I remember hearing once the potentially apocryphal tale about how Chevrolet couldn't figure out why sales for the Chevy Nova were so poor in Mexico - until someone pointed out that few people would want a car that was called "It Doesn't Go."

December 1, 2005

Getting the message across

The Wall Street Journal has an article, written from an American perspective, lamenting the difficulty American enterprises have when dealing with China and the apparent cultural reluctance of the Chinese to use voicemail (either to leave it or to return it). This can drive Americans batty, as we use voicemail all the time and rely on it to get business done.

I showed the article to a Chinese classmate here and she confirmed the Chinese predisposition not to use it. But it didn't seem like an oversight to her - there was simply no perceived need. Everyone sends text messages, she said. She herself sends about 15-20* of them a day, and thinks that she might be below average in that tally.

Rather, she found the American predilection for it to be surprising, thus suggesting that Chinese people may be driven just as batty as Americans by their western counterparts not using text messaging more.

* Edited downwards 12/2 based on her clarification. But that's still a lot more than Americans send messages...

January 22, 2006

Expanding your French vocabulary so you don't have to

From Cedric Manara, the man who brought us the French equivalent of "blawg," comes information that the French have decided to call "pop-ups" "fenêtres intruses." ("Intrusive windows")

Edit 1/23: I just checked. There seems to be no special German term for them. They use "pop-ups" to describe them too.

February 4, 2006

Gadget requirements

It appears I am going to need to acquire some new gadgets in the next several months.

An MP3 player. I admit it, I am an embarrassingly late adopter to the whole MP3 thing. I've not really had the need to rip any music before now though. I either have my laptop with me, on which I could play my CDs, or I can play them on the CD player I got for my car. That pretty much has satisfied my music-playing needs up till now. There are a couple of downsides to this arrangement, however: one, I have to shlep around all my CDs around with me, with occasionally unfortunate results, and two, that the laptop isn't a really portable electronic device. I can listen to music while I'm sitting down, but not while I'm walking around.

And that's what I really want to do. Not listen to music while walking, but listen to it while running. As I've mentioned before, I hate running. But I discovered last summer that I was able to get through it when I replayed a Huey Lewis and the News concert from the night before in my head. I'm beginning to drool over future triathlon opportunities and think I need to get off my butt and start training. I suspect that's much more likely to happen if I have an MP3 player to keep me company.

But what to get? I did a little research and it appears I'll need to get a flash MP3 player. Downside: they're smaller in storage volume and proportionately more expensive. Upside: they are also smaller in terms of dimension, and they're solid state so they can endure jostling.

Yet beyond that, I'm not sure how to make a good decision. I figured I should get one with at least a gig of memory so that I can put on most(?) of my collection. But then what? I'm intrigued by the ones that allow for easy ripping of input, since I've got a ton of records and tapes I've never gotten around to ripping, but that might be a gratuitous feature. And other than that, what should I look for? What brands? What models? So far, these look intriguing: Creative Lab's Zen Nano Plus, or the iRiver iFP-799. What mostly attracts me about the latter is the really cool waterproof case you can get for it. Not only could I run with my MP3 player, but I could also SWIM!

Are there other brands/models I should be looking at?

A PDA. I have a Palm Vx from 1999 that I'm quite satisfied with, except for the fact that it's no longer working reliably. It's not a huge problem right now because I have my laptop with me all the time, so I just use the computer version of the software to keep organized. But it would be nice to not have to shlep my laptop everywhere, and I think this aspiration might require getting a new PDA.

Again, what to get? I'm pretty happy with Palm and not keen to give Microsoft more business, but I'm not sure I'm satisfied with the feature bundles on Palms. Then again, I'm not sure which features I want. To replace the functionality of my Vx wouldn't require very much money and I could get a nice, tiny device. But maybe it would be good to add some features, especially if it meant that I could stop shlepping my laptop everywhere. Lots of people at Bucerius, for instance, used to take all their notes with keyboard attachments connected to their PDAs. Since my laptop is getting old and I might not want to replace it until I get an income again, it might be worth offloading some of its functionality to another, cheaper device I could carry around instead of it.

If I do that, though, then I need to confront the feature-set question. Since I have a T-Mobile wireless subscription it might be nice to have one that could handle wireless internet connectivity, especially if I could run Skype on it. Then I could save my cell minutes. However, the Palm devices don't (last time I checked) seem to be able to accept a microphone input. Perhaps when I'm ready to buy that will have changed, but it currently changes the what-to-purchase equation.

The other possibility is to get some sort of PDA/cell phone combination. There is some appeal in getting a cellphone compatible with world-wide networks that I could just swap out sim cards for. Right now I have an American cell phone and a German cell phone, and I think everything is sim-locked so that I can't swap sim cards in and out. It might be nice to have only one device that not only works everywhere but that I can put a German card inside when I'm in Germany, a French card in when I'm in France, etc. Under the current set-up if I go to France I'll have to either get a new phone that can handle a French carrier, or pay an arm and a leg to O2 for out-of-Germany roaming.

Anyway, the cell phone telephony is also a gadgetery problem to solve, and perhaps when I solve the PDA one.

A Digital Camera. I've been a hold-out mostly because I like the tangibility of picture prints. But I'm getting tired of film, and now that it's not too hard to get hard copies of pictures, maybe it's time to make the switch. Given the way I take pictures, I think it would be good for me to be able to be less uptight about worrying about which ones to snap, since it would be costless to keep snapping and so I could end up with some better ones.

The problem with my gadget wishlist is that it's an expensive list to satisfy. I suppose the digital camera is lowest on the list because it's the least-needed. I'm not that avid a photographer, and my current camera is still ok. I think the PDA will need to be acquired in the somewhat near future, but I can probably wait a few months until I'm done with school before dealing with it. The MP3 player, though, I think I'll want to add to my life sooner though. I need to start running…

February 18, 2006

Negligent web design

Web design has been in the news a lot lately. Target has been sued because its website is inaccessible to blind people, and now there's news that grants.gov, the government website designed to streamline federal grant applications, doesn't work with Macs. Nor does the FEMA site where Katrina victims can apply for aid.

There's really no excuse for any of these problems. Not in this day and age, given the ubiquity of free, standards-compliant web browsers.

In the "old days" of web design, designers always had to make trade-offs between desired functionality and incompatibility with various browsers. Both Microsoft and Netscape had taken the original HTML specification and "embraced and extended" it far beyond what the standards authority, the W3C, could sanction. But eventually the W3C caught up, and the browser wars mostly settled down. Yes, Microsoft still likes doing certain things its way, but now that there are viable alternatives to its Internet Explorer browser (like Mozilla's Firefox, along with Opera and Safari for the Mac) becoming used by more and more of the public, programming in Microsoft's Internet Explorer-only code is becoming increasingly ill-advised and unnecessary.

In addition, starting a few years ago there has been an initiative to make websites accessible for people with disabilities. In fact, in 1998 Congress required all Federal agencies to make their sites accessible to people with disabilities. Now, even though Section 508 of the Rehabilitation Act doesn't apply to private entities like Target, there's no good reason not to make the websites compliant with the law. The effort it takes to build a website that works in all browsers is for the most part the effort it takes to make them 508 compliant. (Which means it's strange that the grants.gov and FEMA sites won't work on certain platforms. It would make me wonder if these sites themselves are in compliance with the law.)

The bottom line - the bottom line for any web development endeavor - is that it does not make sense to build sites any other way and shut out a large portion of the audience. Now, occasionally it can make sense to decide in favor of some certain functionality that can only work for a limited audience. But those occasions are usually limited to situations where the desired audience is itself a limited one. That can't be said for government sites - every citizen needs to be able to interact with them - and it doesn't seem like it should be said about a major retailer like Target. It wants to be able to sell to the largest market possible. So why on earth would it limit itself to selling only able-bodied people? Especially since it's fairly trivial to make the site work for everyone. In fact, if the site is going to work effectively for anyone it should be constructed in a way that happens to work for everyone. The fact that it boxes out handicapped people suggests that it shuts out many able-bodied ones as well.

When HTML was originally developed it was intended to be a simple mark-up language that would simply permit information to be conveyed over the Internet. The browser could decide however it wanted how to display it - the content wouldn't care. But it turns out that publishers of content did care. They wanted more control over how a page displayed, and so they found ways to manipulate HTML code to force pages to display the way they wanted. This only worked to a point, however, as different browsers still did things their own ways. The point of standards, therefore, was to try to give some consistency, so that a web developer could predict that a page would display the way it was intended on any browser. Ultimately the standards developed so that this result could be best achieved if content was separated from display. Only the basic, textual information would be coded, and then stylesheets would be used to affect how the page would look.

The benefit of splitting page development in this way is that it allows browsers to render consistent content in whatever way is appropriate for it. This means that both Internet Explorer and Firefox on computers can render it, mobile phones can render it, and specialized browsers for the disabled can handle it because they can all have their own stylesheets appropriate for them. If the site is standards compliant, it's well on its way to being 508 compliant as well.

In any case, it is not obvious what Target hoped to gain by using a web technology that wasn't so compliant. The goal of its site is to sell things. To do that it needs to list its goods in a promotional context and provide a mechanism for their purchase. Yes, the page also needs to look nice to make the store look appealing, but there's no aesthetic requirement so severe that could possibly require using an esoteric technology that provides an aesthetic at the expense of its information. It just needs to look nice; it doesn't need to win an art award.

Therefore, at minimum Target's choice is a bad business decision. The question is whether it might also be illegal. It's not subject to the Section 508 requirements, but it is generally subject - at least in the physical world - to the ADA. I'm not an expert on that law, but I would guess it does not speak directly to website requirements. The question then would be whether such a requirement could be construed to apply to its website. Offhand I think there's a plausible argument for it: the policy values behind requiring a store to be wheelchair accessible, so that the disabled aren't shut out from society, are just as applicable in the web context. An accessible website itself can help create the same inclusive effect as physical in-store accommodations -- perhaps even more so because it affords another, potentially more convenient avenue for the disabled to participate in the retail world. Plus it's likely easier to make an accessible site than make an accessible store. In fact, you almost have to go out of your way to build an inaccessible website, in defiance of any sort of best practices. A well-designed website is one that enables its intended audience to interact with it in the intended way. If that result doesn't ensue, the web developer has done something wrong no matter what the law has to say.

March 6, 2006

A phishing defense?

I just got another spam attempting to get me to divulge financial data to someone other than my financial institution. My email client did not render the prettily-designed HTML of their missive, however. Rather it just displayed the source code that the phisher used to construct it. What's interesting is that it includes lines like this:

<link href="https://chaseonline.chase.com/echaseweb/common/css/style.css" 
rel="stylesheet" type="text/css"/>

and

<img border="0" src="https://chaseonline.chase.com/content/ecpweb/sso/image/chaseNew.gif">

No wonder people are fooled - the phishers are making it look like an email from the financial institution because they are using the exact same building blocks to make their email that the institution uses in their own.

Which got me wondering - cannot banks like these change the construction of their websites so that they are not comprised of publicly-available materials (like images and stylesheets)? I'm not exactly sure how this could be done, but then I wasn't really a backend programmer. Nevertheless, I do think this is likely a solveable problem, perhaps by having these materials reside in a publicly-inaccessible database and served dynamically from a session-specific URL. That way there would not be a static library of these building blocks for phishers to help themselves to when constructing their deceptive emails.

I mean, even *I* should not be able to do this:

But at least I'm not out to steal your money…

March 9, 2006

Getting there from "here"

I was thinking about how often people, when hyperlinking something, simply attach the hyperlink to the word "here." (As opposed to a more descriptive phrase.)

That got me thinking about how Google works. Google generates its results in part through the words used in reference to a subsequent page. So, for instance, if lots of pages include links like, "See this page for more information about this term," Google will rank that page more highly when people do a search for "this term."

So then I started wondering which page Google found most authoritative for the specific term "here," since so many people make links say things like "for more, click here." To find out, I did a search.

The search yielded a lot of results. "About 10,700,000,000" of them, in fact, but what I thought was interesting were which pages appeared at the top of the results:

A link to the Adobe reader, a link to real.com, a link to the Flash player, a link to mapquest, a link to the Quicktime player, a link to browser.netscape.com, a link to download ie and then a link to the Microsoft download center.

The next page's links pointed to:

WinZip, Bittorrent, The American Red Cross, XE.com (the "universal currency converter"), WinAmp, AIM, Java.com, Disney, and Netscape.com.

I guess that's what most people think is there when they point to "here."

March 25, 2006

Laptops in class

The perennial debate has reared its ugly head again with reports of a professor having banned them from her class. I'm with the commenters here who have criticized the policy. It's paternalistic, over-reaching, and counter-productive. The professor is basing her ban on a series of assumptions about how she believes students learn, with little data to support her view and a blind eye turned to the data that doesn't.

One argument she made is that laptop typing inhibits eye-contact. More so than hand-writing? If I don't look at what I'm scrawling on the page, I end up scrawling it all over the page. Whereas with a laptop, I can touch type.

She also asserted that there was a pedagogical harm in students transcribing the lecture. Man, I would LOVE it if I could really transcribe a lecture. My best notes, the ones that are the most helpful when I study, are the ones that most thoroughly recreate the lecture. The more word-for-word they are, the more useful they are as a learning tool.

She also talked about how the diversions afforded by a laptop are somehow dishonest. "Dishonest?" Perhaps there's a tenable argument for "rude," but not dishonest. And even so, more rude than doodling or passing notes? Students have found ways to not pay attention long before the advent of laptops.

But to the extent that students do take care of other things while they are in lectures, so what? Law school is incredibly demanding, and there's just not enough hours in the day to take care of all the things that need taking care of. Multitasking is a necessary survival tool. If this is a problem because our attention may be split, the remedy is to address the systemic demands on us, not further incapacitate our ability to take care of everything we need to.

Now, I did spend a semester taking notes by hand. It is possible that I may have even done a smidgen better, since, yes, it did force me to pay a little more attention so that I could get everything down. (It's a lot easier to catch up on something I missed when typing, I think.) But I think a lot of that was just due to the novelty factor of taking notes differently than I had been. And it was not without negative consequences, like my inability to share my notes with classmates. Not only did my notes have to be manually xeroxed, but my handwriting also had to be translated. Thus as a study tool, handwritten notes were vastly less helpful than typed ones.

Also, there have been several occasions where I have indeed used the Internet connection to research relevant material pertaining to the class discussion. Even in small seminar classes this has happened several times. But a pre-emptive "I know better than you" policy like this would obviously preclude that benefit.

The professor also fails to recognize that people use technology differently. For people who grew up during the days of handwriting, typing may seem like something optional, something apart from the study experience. But for people who have grown up with laptops, they seamlessly integrate with their lives. In fact, depriving them of the tool they've come to depend on is much like what it would have been to force a notetaker to use pen-and-ink for their notes rather than a ballpoint, just because for older people that's how it's always been done. For people who have pre-existing work patterns adopting new technology may in some way seem like a burdensome switch. But for those younger people who have never known it any other way, the burden is to be forced to live without it.

April 14, 2006

Lawyers and technologists

There is certainly more to be said on the subject, but here are a few thoughts. On Prawfsblawg Gaia Bernstein wrote:

[T]echnologists [...] often put their faith in the power of legal solutions, while legal academics frequently demonstrate a strong preference for technological answers.

She went on to give a theory for why the legal side reacted as such, but I commented in demurral about her initial observation:

In my experience I've found the opposite to be true, at least as far as technologists are concerned. While I think several years ago technologists may have more been of the belief that, the law being just, it would get out of the way, so to speak, and let technology develop. But I think many technologists are becoming increasingly scared of the law, having seen it too often be wielded as a club against technological development (see, e.g. the DMCA), and now doubt that it will be able to provide good solutions.

Or, if they do still believe in the law's ability to provide solutions, what they actually believe is simply that the good law will win out over the bad. Which is a different thing than believing that the law will somehow provide overall solutions that technology can't.

(And with regard to the lawyers, I run into many legal thinkers with minimal faith in the ability of technology to solve problems. On the contrary, there are many with an inherent distrust of technology, who feel they must use the law as a means to control it.)

April 17, 2006

International telephony

A call to Verizon today revealed that my crappy little tri-mode Audiovox phone (the 8600, which I hate), will work in China. It will also work in some other countries as well. It's not dirt cheap, but it's not hideously expensive either. 49 cents/minute, or 1.18 if there's roaming. And no cost for other people to reach me, I think.

Of course, maybe I'm wrong on some of these details, because it sounds too good to be true. And it doesn't really work in Europe. But otherwise it sounds really cool.

April 18, 2006

Getting Googled

In re: the discussion of blogging and career, Cedric Manara sent me an article that mentioned how an otherwise qualified law student lost a judicial clerkship because of something on the Internet a background search turned up. There's nothing from the article that said it was a blog; rather the article suggests it might have been some other injudicious piece of writing by him that just happened to show up in Internet archives.

It's this kind of thing that's probably a greater danger to reputation than a blog (at least a blog like this one). Here I'm fully aware of how what I say now will be captured "on the Internet" and consequently can maintain finer control over what that never-forgetting brain can see. Where people are getting bitten is in all the innocuous things they posted in 1994 without realizing how permanent they were going to be in this publicly available memory.

For me, the first page of results in Google for my name pulls up my blog at the top (as it should be...), my old homepage second, posts that I did for De Novo (interesting), a post I made in 1998 to a mailing list (this is exactly the kind of thing that can come back to haunt you, since when you write to lists like these you don't expect the posts to last forever - or at least back then you didn't - but fortunately the worst thing it reflects for me is slightly poor grammar), and a page referencing me about a project hosted on the website of the project leader.

What's of greater potential concern, however, is the result that's tucked in between all that: a website result for a completely different Cathy Gellis. Now, I'm sure this kind of thing happens all the time for the John Smith's of the world. But Cathy Gellis is a unique enough name that you wouldn't expect there to be more than one. Plus, when you look further into it, you won't readily notice clues that we're more than one person: she lived in California, she's around my age, she's on record as having attended Star Wars premiers (as a geek in Silicon Valley I did go opening night once...), she hangs around colleges, and she likes football. Plus she has the same middle initial.

As it happens, I know there has been at least one person who, when googling, thought she was me. Which raises an interesting problem: for all the talk about not ruining your own reputation on the Internet, what happens if someone else ruins it for you? Now, this hasn't happened to me. None of her results indicate anything remotely unsavory on her part. (On the contrary, she sounds exactly like me...). And given that most of the results for "Cathy Gellis" on the web do actually refer to me, if anyone is likely to be affecting anyone else, it's probably me affecting her.

Still, I do find myself hoping that she gets married and changes her name so that I can have mine all to myself...

April 20, 2006

Tweaking Thunderbird

If you use Thunderbird, which is a generally nice (and well-documented) mail client, be sure to make back-ups, especially of your prefs.js file. There may come a day when you'll appreciate it...

Not thrilled that I had the occasion to find this out...

April 21, 2006

And still more email problems

If you've been emailing people from an AOL account, it very likely hasn't reached anyone whose email service employs SpamCop:

(From BU IT)

It appears that, beginning on Tuesday evening, a number of AOL's mail servers managed to get themselves on to one of the black lists we (and many others) consult to determine whether a mail server connecting to us is widely known for sending spam. It is ultimately AOL's responsibility to block use of their servers by spammers and to get themselves off this black list. However, to minimize the inconvenience to our community, at approximately 2:30 on Tuesday afternoon we took steps which should work around AOL's current situation and allow AOL senders to send mail to Boston University.

We regret the inconvenience you and other AOL users have experienced
because of this situation.

There are larger issues raised here than just this particular email blockage. For one, it means Internet service providers are making decisions on whether or not to deliver certain pieces of mail. Imagine if the post office did that. Moreover, they're making these decisions wrong. Yes, it's true users don't want spam. But they do want the mail they want to get, and they aren't getting it because ISPs are choosing on their own whether or not to let it arrive.

Worse, they are making these decisions by delegating their judgment to an unaccountable third party, those who keep the blacklists. "It is ultimately AOL's responsibility ... to get themselves off this black list." AOL as a gigantic ISP may have the clout and capability to be able to pull this off. But a smaller ISP? Or an individual mail sender? Or even an individual who runs his own mail server? According to BU (and I suspect other ISPs like it) these people have an affirmative duty to make sure they don't get on blacklists - meaning that they at all time must monitor whether whether they are added to them, and then on their own seek redress if they are.

If that's even possible, because chances are the blacklist exists to pressure people to run their email servers in certain ways, ways they may have good reason not to want to run them like, or else these third parties - not even parties to the delivery of the mail themselves - will not let their mail arrive. An example of this: no open relays. Now, on the surface such a rule might seem beneficial because spammers like to use open relays to send their mail (in other words, they don't need to have email accounts with a service that will allow them to send unsolicited commercial email, which admittedly is getting hard to find. However, while blocking open relays might seem to solve that problem, it prevents open relays from solving other problems - particularly for people who must rely on them to send their email. If open relays are prohibited, some people will not be able to email at all.

Meanwhile there is an irony to what happened last week. Although perhaps it might not be an irony as much as it may be a direct connection. In recent weeks, several ISPs, including AOL, have tried to propose a tiered email system. In other words, pay us money if you want to make sure your mail will be delivered. Many people are aghast at this proposal, as it seriously diminishes the populist accessibility of the Internet as a communications medium. To say nothing of interfering with the delivery of legitimate and wanted email. As a result, there are campaigns afoot to protest this plan - campaigns conducted in large part by email. But then came word that AOL was refusing to deliver those emails. It looked like a realization of every suspected fear connected this plan: censorship of message by an intermediary party. Eventually AOL did correct this particular blockage problem, but it is possible that someone managed to get AOL added to the blacklist as some sort of retaliation. A little taste of their own medicine, perhaps, of seeing how frustrating it is to not have your email go through because of arbitrary intervention by deliverers.

Not that I advocate these tactics, of course, but I would hope that from this experience AOL might get the message nonetheless.

Edited so substantially 4/21 that I changed the date.

May 16, 2006

Skype, Palm, and the NSA

Two ideas here: one, that it's really interesting the timing of Skype's new promotion of free nationwide phone calls given the NSA tracking brouhaha. Skype, for people who don't use it, is an Internet-based (VoIP) phone client, which, from a piece of client software on your computer, will let you call the regular phone of (nearly) anyone in the world (as well as people with the piece of client software running on their computer). They used to charge about 2-3 cents per minute to make calls to these phones (it was free to call computer-to-computer) but now, though the end of the year, it will only cost to call abroad.

Talk about a good way to build up clientele. Not just because it's now a free way to make phone calls, but because it positions Skype as an alternative to the regular Bell Companies. You know, the ones that gave your call records to the NSA without a court order (except Qwest, which held out). So that if that behavior alarms you as much as it should, suddenly you have a choice about whom you can do your telephony business with. A pretty cheap choice right now. (The promotion isn't permanent, but I think the idea is to get you so used to using Skype that you won't be able to go back to a Bell once they do start charging again.)

Which brings me to my grumble about Palm. I think Palm has eroded its base by not coming out with the right devices with the right features soon enough. I'm very happy with my Palm Desktop software. To the extent that anything keeps me organized, it does, and I have no love for the Windows solution. So I would like to get a new PalmOS PDA that can keep me similarly organized. But I also want one that supports Wi-Fi, since I already have a Wi-Fi subscription, yet few do. And of those that do, they don't have a microphone, thus rendering Skype calls impossible. But then, that's ok, because Skype hasn't bothered to develop a client for PalmOS since no one with a Palm device would be able to use it anyway. (Skype has, however, developed one for the Pocket PC, so there are PDAs out there perfectly capable of making Skype calls.) Now, in theory I may have bet on the wrong horse going with Skype for my VoIP needs because it is a closed-source system - whereas with an open source system some geek might be sitting around somewhere porting a PalmOS version of a VoIP client. But then again, Mozilla's Firefox web browser, which is also open source, doesn't seem to have a PalmOS version - and if any open source software going to be available for Palm, you'd think it'd be that one. But I guess no one sees it as being worth the effort, as Palm devices are now riddled with inconvenient feature sets and/or proprietary services (I don't want to pay EvDO for Internet connectivity when I'm already paying T-Mobile for it. And I don't want to cancel T-Mobile because I still need it for my laptop, which EvDO is not useful for.)

So I'm in a position where I can either get a standalone device that will keep me organized but do nothing else (and force me to keep shlepping the laptop with me everywhere for Internet), or migrate to a PocketPC-based PDA that supports Wi-Fi and has a microphone, but not the organization software. It's really pretty sad, because Palm shouldn't have had to make me choose like that, but they did. And thus they will likely lose a customer.

(There is, however, one more possibility: the Treo. But I'm having trouble getting answers about it. The Treo 650 won't do Wi-Fi, ever, so that's out. But the 700w apparently has an expansion slot so for $100 (grumble…) I could get Wi-Fi capability (it seems). The technical question then would be whether the phone microphone would work as input for Skype calls. Assuming yes, however, then there's still the tradeoff between running Skype and running the Palm Desktop. Especially since it appears that there will soon be a Palm 700p, which supposedly is the same device but with the PalmOS instead of Windows PocketPC. So better organizing software, but no Skype. At this point, though, I'm thinking that it's getting time to say good-bye to the Palm organizing system. It just seems to come with too many tradeoffs.)

June 28, 2006

Does VoIP count? How about faxes? Modems?

I just saw a job posting inviting interested candidates with questions to contact the administrator in charge "telephonically." ("Interested applicants can contact [person] telephonically with questions at...")

It's an interesting choice of words...

July 10, 2006

Res ipsa loquitor = it must be Mike's fault

Poor Mike. He has terrible luck with laptops. When he started law school he had an old laptop. It needed replacing, so he bought an IBM. It immediately died, so he bought an HP instead. It has continually and repeat